Here are the details for how to get support under warranty for systems installed via the MASH program.
MASH Round 1
Date: 2014
Supplier/installer: Stephen Breheny (now SB Solar Battery Services)
Warranty support:
Call: 1300 103 889
MASH Round 2
Date: 2015
Supplier/installer: Energy Matters
Warranty support:
flex.warranty@skybridge.com.au
1300 137 123
MASH Round 3
Date: 2016
Supplier/installer: Sunergy
Warranty support:
As advised by Sunergy, the first step is to first follow the troubleshooting guide in your system user manual. Call outs where there is no problem with the equipment supplied are billable (eg grid over voltage, shading, vermin).
MASH Round 3.1
Date: 2017
Supplier/installer: Solargain
Warranty support:
Tel: 1300 73 93 55
Email: service.warranty@solargain.com.au
Web: https://www.solargain.com.au/solar-service-maintenance
Please include details of whether the warranty claim relates to a residential or non-residential solar PV-system in your inquiry/claim as this will assist with the query.
MASH Round 3.2 and 4
Date: 2018-2019
Supplier/installer: Energy Matters / SunEdison
Warranty support:
flex.warranty@skybridge.com.au
1300 137 123
Note: If your system was purchased as well as installed by Skybridge you can use the same contact details for warranty support, i.e.
flex.warranty@skybridge.com.au
1300 137 123
MASH Round 4.1
Date: 2019-2020
Supplier/installer: Macedon Ranges Solar Power
Warranty support:
info@macedonrangessolarpower.com.au
1300 693 113
MASH Round 5
Date: 2021
Supplier/installer: Cola Solar
Warranty support:
1300 374 357
MASH Round 5
Date: 2021
Supplier/installer: Specialized Solar
Warranty support:
customersupport@specsolar.com.au
03 9117 6185